Technical Business Analyst - Salesforce

Scotiabank • Toronto, Ontario • Posted March 23, 2026

About the Role

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In this role you will:
  • Ability to collaborate with senior leaders from Business and Technology to design long-term Business-Technology roadmap for individual Salesforce orgs

  • Ability to design and implement Enterprise Org strategy for multiple Salesforce orgs Bank-wide with an emphasis on designing once and implementing many.
  • Experience leading discovery sessions with multiple Business and Technology stakeholders to elicit and capture business requirements and processes. Including the definition of user personas, epics, and user stories.

  • Ability to design elegant solutions for highly complex problems that can include changes to Technology as well as changes to existing Business processes.

  • Proficiency with using agile methodologies and rapid prototyping to rapidly deliver incremental value.
  • Must have at least 1 year of experience delivering Salesforce CRM solutions
  • Strong communication a...