Technical advisor agent

Job Description Provide technical advisory support to branches, dealerships, and clients. Travel may be required from time to time within the borders of South Africa, and cross-border travel may be required at short notice. Develop, maintain, and strengthen professional relationships with branches, dealerships, and clients. Attend and actively participate in technical meetings. Conduct detailed technical analysis of failures and compile technical reports with clear recommendations and practical solutions aimed at reducing repeat failures. Ensure compliance with all internal and external audit requirements. Maintain, monitor, and improve maintenance operating processes and procedures within the dealer network. Conduct internal audits and provide guidance, assistance, and corrective solutions where gaps are identified. Liaise with the Group’s Technical Supervisor and National Aftersales Manager on all relevant technical matters. Visit customers when required to address technical issues...