Technical Account Manager

We are hiring a Technical Account Manager to join a growing international team serving enterprise clients in the United States.This is a full-time, on-site position in Zona Río, Tijuana supporting a Microsoft ecosystem-based SaaS platform used by organizations worldwide to manage projects, portfolios, and resources.We are looking for someone who is technically sharp, genuinely relationship-driven, and comfortable owning a portfolio of client accounts with minimal supervision.ScheduleMonday to Friday8:30 AM to 5:30 PM (1-hour lunch included)On-site in Zona Río, TijuanaCompensation$29,000 MXN net per month + full legal benefitsAbout the RoleAs a Technical Customer Success Specialist you will be assigned a portfolio of approximately 20 US-based enterprise accounts enrolled in a premium adoption program.
Your job is to make sure those clients are getting real, measurable value from the platform over time.This is not a reactive support role.
You will proactively review client env...