Technical Account Manager (TAM)

Technical Account Manager (TAM)

Permanent - Full Time | London | Posted 2 days ago

We are looking for a Technical Account Manager to join our TT Clearing & Post‑Trade team. This is a hands‑on role; you will own the full client lifecycle from requirements gathering through to production deployment and ongoing support. You will be responsible for a portfolio of clients, acting as their technical point of contact for all non‑support matters and as the support escalation point. Additional responsibilities include performing deliveries and validating that what we deliver meets client expectations.

This is not a purely client‑facing or purely technical role. The value of a TAM lies in bridging client‑facing and technical skills: you understand the product deeply enough to deploy it and troubleshoot advanced issues, and you communicate well enough to manage client expectations and negotiate with third parties.

Key Responsibilities

• Handle...