Technical Account Manager

Customer Retention: Ensure high customer retention rates.
Revenue Growth: Drive revenue growth through effective upselling and cross-selling within our existing client base.
One-Time Sales: Secure lucrative one-time sales opportunities.
Team Collaboration: Work alongside Customer Care for a seamless client experience.

JSM Business Services and Recruitment • somerset west, western cape • Posted June 21, 2026

About the Role

Technical Account Manager (TAM) JSM Business Services, on behalf of a renowned client, is looking for dynamic Technical Account Managers (TAMs) to join our expanding team. As a key player in sustaining customer relationships and driving business growth, this role is integral to our continued success. 
Your Role:  
Customer Retention:  Ensure high customer retention rates. 
Revenue Growth:  Drive revenue growth through effective upselling and cross-selling within our existing client base. 
One-Time Sales:  Secure lucrative one-time sales opportunities. 
Team Collaboration:  Work alongside Customer Care for a seamless client experience. 
Key Performance Indicators:  
Customer Satisfaction:  Achieve a CSAT score of 90% or higher. 
Retention Rate:  Maintain a customer rete...
        