Team Leader, Retail (Support)

Shah Alam, Selangor, Malaysia

Commercial – Distribution Point (Retail)

Permanent, Full-time

On-site

Job Responsibility

• Lead and guide Retail Operations team for West Malaysia
• Manage and monitor daily operations of Retail operations for West Malaysia.
• Lead problem-solving activities. Be the go-to person for Retail operations in West Malaysia.
• Make decisions and execute plans based on performance data to improve operational efficiency such as turnaround time, quality or cost efficiency based on the operational standards.
• Measure the effectiveness of all operational approaches and initiatives by placing performance measures to continually monitor the operational performance processes.
• Execute the formulation of improved approaches and strategies that facilitate the achievement of operations targets.
• Collaborate with other departments (eg. Customer Service, Key Account Manager,...