Team Leader Customer Experience

Palmerston North City Council • Palmerston North City, Manawatū-Whanganui Region • Posted July 14, 2026

About the Role

Why join us? | He aha ngāhua o tōpirimai?


  • Make a Difference:Contribute to the development of Palmerston North City while enjoying a fulfilling career that positively impacts our community



  • Professional Growth: Elevate your career through a range of Learning and Development opportunities at Palmerston North City Council.



  • Benefits: We do more than just pay you a salary too. We have awesome benefits to support you including 5 weeks annual leave. 


  • About the role | Ngā kōrero mō te tūranga

    Are you passionate about public libraries and creating exceptional customer experiences? Do you thrive on empowering others and working at the heart of the community? 

    The Palmerston North City Library is looking for a new Team Leader Customer Experience. This is one of two leadership roles based at the Central Library and is responsible for guiding front facing teams whose foc...