Team Lead, Professional Services

Dynata • Cebu City, Central Visayas • Posted June 15, 2026

About the Role

  • Lead for Professional Services teams for a territory and taking ownership of providing quality services to the territory. Treat everyone in the team with respect, listen to team leaders’ suggestions and keep the team cohesive. 
  • Define and Track team KPI’s and make sure resources are allocated to reach the KPI’s metrics. 
  • Work on ways to bring efficiency at work.
  • Define and Track team goals and provide guidance to meet them. 
  • Reward employees and participate in team/company activities. 

    • Experience

    Mid to senior level management roles in Professional Services/Operations/Client Services Management functions 

    Knowledge & Skill

  • Has knowledge in SP, DP or QA.
  • Superior customer service skills.
  • Potential and desire to be an excellent manager.
  • Proven team player.
  • Ability to manage multiple initiatives, goals, and tasks.
  • Deadline and success driven.
  • Strong analytical ...