Systems Surveillance Operator

Tolcon Group (Pty) Ltd • goodwood, goodwood • Posted June 23, 2026

About the Role

Qualifications and Skills
  • Minimum Grade 12
  • PSIRA Registration & Call Centre certificate will be advantageous
  • MS Office
  • 3-5 years control room, CCTV, surveillance, or security monitoring experience
  • Investigative skills
  • Attention to detail
  • Problem-solving skills
  • Reporting skills
Responsibilities:

  • Actively monitor and detect threats to sites within two (2) minutes of their occurrence via the various detection methods
  • Accurate logging and verification of all detected incidents
  • Dispatching of Security personnel as well as coordination with relevant response units during active incidents.
  • Acknowledgement of the alarms.
  • Monitor, record, and report all roadside and TMC equipment malfunctions.
  • Accurate and timeous completion of all administrative functions related to KPIs