Systems Support Executive

The temp staff will support the user department in system development and related work. The key responsibilities are:

• Assist with and manage the development and implementation of system-related projects on SalesForce Public Sector Solution, Business Grants Portal, ServiceNow (including the development of module(s), migration and verification of data, performance of user acceptance tests, documentation, etc.) from business user perspective
• Assist with data cleansing and maintaining databases (including checking records and data-entry)
• Explore and apply digitalisation tools to improve work efficiency and streamline processes and reports;

Assist with other systems-related ad-hoc duties, such as:

• Provide support on enquiries and issues raised in relation to the system(s) or whole-of-government platform(s)
• Assist and coordinate within the Cluster for the onboarding of schemes to the respective sys...