Systems Support Coordinator

Daikin UK • birmingham, england • Posted June 12, 2026

About the Role

As part of the Customer Onboarding & Systems Support team, you will support customers, installers, and internal teams in using Daikin systems, ensuring smooth onboarding and system performance.

Benefits

  • Competitive salary and bonus potential
  • Hybrid / flexible working
  • Private medical and personal accident insurance
  • 7% employer pension contribution
  • Ongoing training, development and career progression opportunities
  • Supportive team environment

Responsibilities

  • Manage and respond to MyDaikin enquiries and system support requests
  • Process and maintain user accounts, logins, permissions and access requests within SLA
  • Provide first- and second-line support for system issues, including troubleshooting technical problems
  • Support the end‑to‑end processing of system-based applications and workflows
  • Act as a key liaison between users and internal IT/systems teams to...