Systems Analyst for CAA Club Group
CAA Club Group • thornhill, bc • Posted July 13, 2026
About the Role
Join CAA Club Group as a Systems Analyst in Thornhill. This full-time role supports application systems for Roadside and Travel, ensuring peak performance and user satisfaction.
You will serve as a crucial member of the Application Support Team, providing Level 2 and Level 3 support for systems including Roadside service platforms and Travel booking applications. With 2-3 years of experience, you will troubleshoot incidents while collaborating with business and IT teams. Test and deploy enhancements while adhering to service agreements to maintain system integrity.
Key Responsibilities:
• Provide Level 2 and Level 3 application support for various systems
• Troubleshoot incidents through the ticketing system effectively
• Support Travel bookings and Roadside service platforms
• Test and validate system enhancements and fixes
• Create documentation for applications and support processes
Requirements:
• 2-3 years ...
You will serve as a crucial member of the Application Support Team, providing Level 2 and Level 3 support for systems including Roadside service platforms and Travel booking applications. With 2-3 years of experience, you will troubleshoot incidents while collaborating with business and IT teams. Test and deploy enhancements while adhering to service agreements to maintain system integrity.
Key Responsibilities:
• Provide Level 2 and Level 3 application support for various systems
• Troubleshoot incidents through the ticketing system effectively
• Support Travel bookings and Roadside service platforms
• Test and validate system enhancements and fixes
• Create documentation for applications and support processes
Requirements:
• 2-3 years ...