System Administrator (SA) – Skill Level 3

Kaizen Approach is currently seeking a System Administrator to support the implementation, troubleshooting, and maintenance of Information Technology (IT) systems within a secure operational environment. In this role, you will manage IT system infrastructure and provide day-to-day operations, monitoring, and problem resolution for client, server, storage, network, and mobile devices. You will also deliver Tier 1 (Help Desk) and Tier 2 (Escalation) support, including diagnosing issues, resolving hardware and software problems, and communicating status updates to agency management and internal customers. This position involves supporting the dispatch system, remaining engaged through issue resolution, and configuring and managing Linux, Unix, and Windows operating systems. You will work in a secure environment supporting critical mission objectives by implementing operating system and network enhancements that improve system reliability and performance.
Requirements:

• Mu...