Supplier Manager – Airport Field Services

Overview

Job Title: Supplier Manager – Airport Field Services

The Supplier Manager – Airport Field Services oversees relationships with third-party IT service providers delivering on-site technical support across airport operations. This role supports the delivery of reliable IT services that underpin key airport systems, including passenger processing, baggage handling, network infrastructure, and operational technologies. You will help maintain high-quality IT service delivery in a dynamic airport operations environment while identifying opportunities to improve processes and service quality.

Key Responsibilities

• Supplier & Vendor Management — Manage relationships with IT field service suppliers and vendors, supporting collaboration and performance; monitor supplier performance against agreed service level agreements (SLAs) and key performance indicators (KPIs); facilitate governance forums and performance reviews to identify improvement opp...