Supper Care Coordinator/Customer Service and Admin 4 Days a Week

About the Role
We are seeking a Supporter Care Coordinator to join a fast-paced, purpose-driven team on a short-term contract.

In this role, you’ll be the first point of contact for supporters and donors , delivering exceptional customer service while supporting fundraising campaigns and donation processing. This is a fantastic opportunity for someone with strong customer service or call centre experience who enjoys meaningful, people-focused work.

�55357;�56524; Key Responsibilities

• Manage inbound enquiries via phone, email, and web
• Provide high-quality customer service to supporters, donors, and the public
• Process donations accurately and issue receipts
• Support fundraising campaigns across phone, mail, and digital channels
• Conduct outbound calls (e.g. thank you calls, follow-ups, payment updates)
• Maintain accurate records and update CRM/database systems