Supervisory Medical Records Technician (ROI)

Veterans Affairs, Veterans Health Administration • Manchester, NH • Posted July 08, 2026

About the Role

Summary This Supervisory Medical Records Technician (ROI) position is located within the Business Office Service Line at the Manchester VA Medical Center. This position is full-time at 40 hours per week. Responsibilities The incumbent has full supervisory responsibility, including preparing work assignments, monitoring the performance of release of information staff, evaluating employee performance, selecting staff, recommending awards and advancements, and taking disciplinary actions. The supervisory MRT(ROI) generates workload reports, distributes pending workload to staff, and monitors completion status. The employee ensures the timely release of health records in accordance with policies and procedures. They ensure compliance with accrediting agency and regulatory requirements and ensure corrective action is initiated, as needed. They work collaboratively with VA Regional Counsel to ensure health records related to malpractice, subpoenas, and tort cases are prepared and disclosed i...