Supervisor, Patient Experience, Full Time
University of Miami • Miami, FL • Posted June 10, 2026
About the Role
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf) .
The Supervisor, Patient Experience (H) provides general oversight of the patient care experience. The incumbent ensures that medical services are coordinated in a timely, accurate and courteous manner according to established guidelines.
CORE JOB FUNCTIONS:
+ Provides leadership, education, and orientation to all patient experience specialist staff.
+ Monitors daily staff productivity and communications results, discrepancies, and solutions.
+ Strategizes with leadership to identify and improve patient care services.
+ Manages a time...
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf) .
The Supervisor, Patient Experience (H) provides general oversight of the patient care experience. The incumbent ensures that medical services are coordinated in a timely, accurate and courteous manner according to established guidelines.
CORE JOB FUNCTIONS:
+ Provides leadership, education, and orientation to all patient experience specialist staff.
+ Monitors daily staff productivity and communications results, discrepancies, and solutions.
+ Strategizes with leadership to identify and improve patient care services.
+ Manages a time...