Supervisor-Operations (Juriquilla)

Job Category Rooms & Guest Services OperationsLocation Fairfield Inn & Suites Queretaro Juriquilla, Av Paseo de la Republica y Fray Junipero Serra, Juriquilla, Queretaro, MexicoSchedule Full-TimeLocated Remotely NRelocation NPosition Type Non-ManagementJob ResponsibilitiesComplete designated cashier and closing reports in the computer system.Review shift logs/daily memo books and document pertinent information in logbooks.Contact appropriate individual or department (e.G., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem.Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, activating and issuing room key.Sell a room/accommodation to guests without reservations based on availability.Ensure rates match market codes and that any exceptions are documented.Ensure checks that come from outlets (e.G., Health Club, Retail Shop) are scanned and charged to room.Assist m...