Supervisor - Call Center Operations

On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort is offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five‑star spa. The resort is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

Wynn Al Marjan Island is currently seeking a Supervisor — Call Center Operations to join the resort’s Call Center Operations team. The primary duties and responsibilities of this role are laid out below.

• Operational Training and Upskilling
  • Drive structured training delivery for new hires and refreshers.
  • Ensure structured training includes upselling techniques, product positioning, ...