Strategic IT Support Account Lead

Lean Tech, a Lean Solutions Group Division, is seeking an Account Manager focused on Support Services in Medellín, Colombia. This role requires expertise in IT support management, with a focus on establishing and maintaining client relationships. You will ensure operational excellence across multiple services like Help Desk and NOC, driving performance and SLA governance.

The ideal candidate has over 3 years of experience in account management and a solid understanding of IT support operations. A degree in Business Administration or related field is preferred, along with strong communication skills in English.