Store Operations Director for Eataly

Eataly Group • toronto, on • Posted June 27, 2026

About the Role

Join Eataly as a Store Operations Director, focusing on enhancing guest services and operational success. This position is critical for managing our vibrant marketplace effectively.
As the Store Operations Director, you will collaborate with top leadership to drive strategies that improve profitability and guest experiences. Your strong leadership skills and understanding of operational metrics will be essential in achieving Eataly's standards of excellence.
Key Responsibilities:
• Implement comprehensive store operation strategies
• Maintain Eataly’s guest service excellence
• Monitor and develop store KPIs closely
• Manage financials while adhering to quality standards
• Collaborate with departments to boost performance
Requirements:
• Bachelor’s Degree necessary
• At least 8 years of management experience
• In-depth knowledge of retail and restaurant industries
• Strong analytical and business management capabilities
• Knowledge of Italian cuis...