SSA KE Service Point Advisor

DHL Worldwide Express Kenya Limited • Nairobi, Central • Posted June 22, 2026

About the Role

Role Title: Service Point Advisor
Corporate Division: DHL Express
RCS Grade: RCS Grade O
Region and Country: SSA - KE
Business Unit: Commercial - Retail
Reports to: Retail Manager

Overall Role Purpose: 
Offer DHL Express product and services to all walk in customers at the designated service point. Continuous provision of great service quality to enhance customer experience that will encourage repeat businesses for profitability and present a successful brand ambassador for the organization at all times.

Accountabilities
Customer Internal
Commercial Department
Deliver results through understanding and implementation of the commercial rol...
        