SRE

NTT DATA North America • región centro, jalisco • Posted July 14, 2026

About the Role

Overview

SRE – Site Reliability Engineer. We are currently seeking a Site Reliability Engineer to join our team in Mexico (MX).

Responsibilities

  • Perform L1.5 activities such as monitoring, deployment, and rollback.
  • Monitor the efficiency of the Azure cloud systems to prevent outages and initiate an Incident Management bridge in case of an outage.
  • Troubleshoot Azure resources and elevate issues to Level 3 (Software Development Team).
  • Participate in a 24/7 operations IT support team with rotational shifts (every 1–2 months).

Qualifications

  • Understand Microsoft Azure Cloud (preferably Azure Fundamentals certified or a Computer Science/Information Systems Management degree).
  • Familiar with PaaS and IaaS services such as VMs, Storage, Event Hub, Service Fabric Cluster (SFC), Azure Kubernetes Service (AKS), CosmosDB, SQL Server, IoT Hub, Databricks, KeyVault, and Datalake.