Sr. Surety Client Service Specialist

WTW • Hartford, Connecticut • Posted June 07, 2026

About the Role

The Senior Surety Client Manager supports Producers and Account Executives in all prospecting and account management initiatives related to surety and insurance client’s accounts with surety needs within in a small team environment.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role

  • Manage day-to-day needs for clients, including bond requests, billing issues, bond reports
  • Responsible for requesting periodic informational updates, analyzing them and then communicating data to underwriters
  • Responds to clients’ needs and questions relating to account bond program, project limits and specific project opportunities
  • Communicates with underwriters on status of account or individual bond approvals
  • Issues original bonds as needed
  • Works with the surety team to develop appropriate carrier submissions and may present final proposals to prospects
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