Sr. SME, Operations

Description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities:

• Apply knowledge of regulatory requirements and industry best practices in the execution of EDD and ODD processes for the US markets.
• Leverage expertise in managing complex KYC cases related to HRC and PEP customers, identifying and mitigating associated risks.
• Utilize analytical and investigative skills to assess financial statements, transactions, and customer profiles, ensuring compliance with KYC, Anti-Money Laundering (AML), and Counter-Terrorism Financing (CTF) regulations.
• Proficien...