Sr. Product Support Engineer

Philips • Cambridge, MA • Posted June 27, 2026

About the Role

**Your role:**
+ Leads the end-to-end design, implementation, and deployment of complex infrastructure solutions, ensuring technical architectures align with client requirements, business objectives, and industry best practices. Serves as a trusted advisor to clients and stakeholders, providing expert guidance on infrastructure strategies, emerging technologies, and solution roadmaps that support informed decision-making.
+ Drives the implementation, integration, and optimization of advanced infrastructure environments, ensuring seamless interoperability across platforms, third-party applications, and legacy systems. Collaborates closely with stakeholders to define system architectures, recommend deployment strategies, and deliver scalable, reliable, and secure solutions.
+ Functions as a senior technical expert responsible for troubleshooting highly complex infrastructure issues, conducting in-depth root cause analysis, and implementing long-term corrective actions to prevent...