Sr. Product/ Program Manager

Job#: 3030755

Job Description:

Job Title: Sr. Product/Program Manager

Contract term: 6 month – potential to extend or convert

Location: San Antonio, TX

On site expectation: 4 days on site, 1 day remote

Job Summary:

Our client is seeking a seasoned Senior Product Manager to lead initiatives within their Contact Center Technologies domain. This role is ideal for a strategic thinker with hands-on experience in product management, especially within technical ecosystems supporting call centers. You’ll be responsible for driving the discovery, delivery, and performance of digital and technology products that enhance customer and internal user to translate product strategy and requirements into clearly defined epics and features, providing sufficient context, scope, and acceptance criteria to enable efficient engineering execution.

This is a high-impact opportunity to shape the future of co...