Sr Offshore Operational Specialist

We have an exciting opportunity to join our team as a Sr. Offshore Operational Specialist. 

In this role, the successful candidate as the Senior Offshore Operations Specialist, Revenue Cycle serves as the primary escalation and quality owner for offshore hospital accounts receivable (A/R) operations. This role is responsible for resolving complex offshore-related A/R issues, identifying systemic performance or quality risks, and driving operational improvements across offshore teams. The Senior Offshore Operations Specialist provides advanced operational oversight, mentors Offshore Operations Specialists, and ensures offshore work aligns with hospital billing standards, service level agreements (SLAs), and regulatory requirements.

Job Responsibilities:

Advanced Offshore Oversight & Escalation Management

Serve as the escalation point for complex or high-risk offshore hospital A/R issues that cannot be resolved at the Operational Special...