Sr. Manager - Solution Engineering Verticals
Freshworks • San Mateo, California • Posted July 02, 2026
About the Role
Freshworks is looking for an exceptional Senior Manager of Solutions Engineering to lead our North America Verticals Solutions Engineering team, supporting Manufacturing, State & Local Government, Education (SLED), and Canada.
This is a highly strategic leadership role responsible for developing and scaling a team of Solutions Engineers who partner with customers to modernize service operations, improve employee experiences, and accelerate digital transformation initiatives. You will play a critical role in driving revenue growth, increasing win rates, expanding industry expertise, and helping customers realize the value of AI-powered service management.
We're looking for a leader who thrives at the intersection of technology, business strategy, industry expertise, and people development. Someone who can coach teams to excellence, influence executive stakeholders, and build go-to-market motions that help Freshworks win in key growth markets.<...