Sr. Director, Enterprise Service Delivery
CoreCivic • BRENTWOOD, TN • Posted July 01, 2026
About the Role
At CoreCivic, our employees are driven by a deep sense
of service, high standards of professionalism and a responsibility to better
the public good. CoreCivic is currently seeking a **Sr. Director, Enterprise Service Delivery** . Come
join a team that is dedicated to making an impact for the people and
communities we serve.
***This position requires 4 days onsite in Brentwood, TN.**
SUMMARY:
The Senior Director, Enterprise Service Delivery provides
enterprise-level leadership, strategy, and governance for all end-user support
services, including a national helpdesk, FSC and field support operations for
safety facilities and community locations across the country. Defines and executes the overall service
delivery strategy, establishing enterprise service standards, and ensuring
consistent, high-quality support experiences. Operates as the executive owner of customer service within IT and maintains
visibility with all levels of leade...
of service, high standards of professionalism and a responsibility to better
the public good. CoreCivic is currently seeking a **Sr. Director, Enterprise Service Delivery** . Come
join a team that is dedicated to making an impact for the people and
communities we serve.
***This position requires 4 days onsite in Brentwood, TN.**
SUMMARY:
The Senior Director, Enterprise Service Delivery provides
enterprise-level leadership, strategy, and governance for all end-user support
services, including a national helpdesk, FSC and field support operations for
safety facilities and community locations across the country. Defines and executes the overall service
delivery strategy, establishing enterprise service standards, and ensuring
consistent, high-quality support experiences. Operates as the executive owner of customer service within IT and maintains
visibility with all levels of leade...