Sr. Customer Success Analyst

Division: Sales  

Employment Status: Exempt

Salary Grade:  108

Shift: 

Requisition ID:  77429 

Please be aware that if you are selected to formally interview for an internal position you will be required to notify your current manager.  Please refer to the Employee Transfers Guidelines posted on Skylink.

Description

• Plans and oversees enterprise-level support and service activities for company products and services for a designated client or group of clients.
• Ensures quality service and operational performance within the parameters of program and delivery standards. Develops client relationship and understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and su...