Sr Content Designer

A leading financial services company is hiring a Sr Content Designer to support a team focused on creating user-centered help content. This position is based in Brooklyn, onsite 5 days a week for a 3-4 month contract to start. Join a dynamic organization committed to enhancing payment product experiences through clear, accessible content.

Sr Content Designer Responsibilities:

• UX writing for apps, web, and complex process screens
• Supporting legacy redesigns and net new product launches
• Ensuring clarity, accuracy, and regulatory compliance
• Acting as on-call support for high priority content needs
• Develop clear, engaging help articles, FAQs, tooltips, and educational materials for payments products to support user onboarding and activation.
• Ensure content consistency by contributing to style guides, content patterns, and design standards.
• Create reusable content components and identify opportunities for standardization a...