Sr. Associate, Incident Manager, Incident Management Hub (IMH)
Santander US • Quincy, MA • Posted June 15, 2026
About the Role
**It Starts Here:**
Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.
If you are interested in exploring the possibilities **We Want to Talk to You!**
**The Difference You Make:**
The Incident Manager within the Incident Management Hub (IMH) is responsible for leading the end-to-end management of high-impact technology incidents to minimize business disruption, restore services quickly, and protect the organization’s reputation. This role serves as the central point of coordination during major incidents, ensuring effective engagement ...
Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.
If you are interested in exploring the possibilities **We Want to Talk to You!**
**The Difference You Make:**
The Incident Manager within the Incident Management Hub (IMH) is responsible for leading the end-to-end management of high-impact technology incidents to minimize business disruption, restore services quickly, and protect the organization’s reputation. This role serves as the central point of coordination during major incidents, ensuring effective engagement ...