Specimen Processing - Referral Representative
eTeam Inc. • Lewisville, Texas, United States • Posted May 14, 2026
About the Role
Job Title:Specimen Processing
Location: 2501 South State Highway 121, Lewisville TX 75067
Duration: 3 Months
Shift: - Mon-Fri 9:30am - 6pm
Summary:
Handle all internal and external customer contact regarding Referral Testing. Receive, resolve and follow up with complex customer issues. Act as a liaison between internal and external customers and Referral vendors.
Duties and Responsibilities
" Retrieve, sort and process specimens for shipment to referral laboratories.
" Ensure sample quality and accuracy. Identify problems with specimen types, missing information, incorrect temperature, quantity not sufficient, etc.
" Prepare specimens and packages for shipment ensuring they are prepared according to IATA regulations.
" Handle all customer inquiries regarding reporting of results, service failures, and other quality issues to provide custo...
Location: 2501 South State Highway 121, Lewisville TX 75067
Duration: 3 Months
Shift: - Mon-Fri 9:30am - 6pm
Summary:
Handle all internal and external customer contact regarding Referral Testing. Receive, resolve and follow up with complex customer issues. Act as a liaison between internal and external customers and Referral vendors.
Duties and Responsibilities
" Retrieve, sort and process specimens for shipment to referral laboratories.
" Ensure sample quality and accuracy. Identify problems with specimen types, missing information, incorrect temperature, quantity not sufficient, etc.
" Prepare specimens and packages for shipment ensuring they are prepared according to IATA regulations.
" Handle all customer inquiries regarding reporting of results, service failures, and other quality issues to provide custo...