Specialist, Jr. Technical Admin, Case Mng Sys

Goodwill Industries International, Inc. • United States, United States • Posted June 20, 2026

About the Role

April 2026

TITLE:Specialist, Junior Technical Admin, Case Management System Technology

RESPONSIBLE TO:Case Management System Manager and Admin

DIVISION/DEPT:Data & Technology Services

SUPERVISES:N/A

FLSA STATUS:Exempt



BASIC FUNCTION:

The Junior Technical Administrator supports the configuration, administration, and technical operations of the organization’s case management system. This role focuses on user access management, environment support, SQL-driven data validation, and technical issue triage under the direction of senior administrators and technical analysts.

+ Translate business requirements into technical solutions using MS SQL Server and custom internal programming.

+ Provide Tier 1 and Tier 2 customer support.

+ As a part of team, complete new implementations.

+ Responsible for ensuring data integrity and establishing reporting confidence.

+ ...