Specialist, Customer Experience
Global Industrial • Richmond Hill, ON • Posted June 20, 2026
About the Role
Specialist, Customer Experience
Date: Jun 16, 2026
Location:
Richmond Hill, ON, US, L4B 4W6
Global Industrial
For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.
We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America.
Key Responsibilities
• Own the entire interaction with customer and provide total resolution for their needs.
• Communicate with customers over phone, email and chat, addressing bot...
Date: Jun 16, 2026
Location:
Richmond Hill, ON, US, L4B 4W6
Global Industrial
For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.
We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America.
Key Responsibilities
• Own the entire interaction with customer and provide total resolution for their needs.
• Communicate with customers over phone, email and chat, addressing bot...