Specialist Accounting

IHG • Chicago, IL • Posted May 02, 2026

About the Role

**_RELATIONSHIPS:_**

Internal: Reports directly to the Accounting Manager

External: Hotel guest/visitors, vendors and repair personnel

Accounts Receivable Tasks:

+ Completes daily A/R transfer programs and maintains A/R records.
+ Ensures prompt and accurate invoicing of all accounts.
+ Performs billing of all outstanding accounts every 3 days and ensures all bills are processed within 3 day of departure.
+ Processes all credit card corrections, payments and compression in OPERA on a daily basis.
+ Reviews all OPERA PM accounts.
+ Reviews and settles credit balance on a daily basis.
+ Handles all billing inquiries and complaints.Documents and resolves all such situations, advises managers of problems.Gives all necessary answers to the client on a timely basis.
+ Attends meetings and hotel training sessions as required by hotel management.
+ Researches and resolves all guest inquiries.
+ Prepares all documentation pertinent ...