Specialist, Account manager (Advisor)

Convergys • kuala lumpur, kuala lumpur • Posted June 10, 2026

About the Role

## Specialist, Account manager (Advisor)Applylocations: MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plazatime type: Full timeposted on: Posted Todayjob requisition id: R Job Title:Specialist, Account manager (Advisor)Job DescriptionThe Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client’s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.* Ensure that client's customers are satisfied with our client's services and resolve escalated issues* Achieve revenue-based quotas based on successful management of client accounts and supporting pro...