Special Requirements Team Leader

Business Area Overview

The Qualifications Processing (QP) directorate consists of several areas, which work together to deliver General and Vocational Qualification operations throughout the year. The Special Requirements team supports the delivery of accurate results to every candidate in each examination session.

About the Role

The Special Requirements Process Leader will support and deliver various processes such as Access Arrangement, Special Consideration, Transferred Candidate and Transfer of Credit processes across Pearson Qualification Services’ General and Vocational Qualifications suite; provide second line support to customer service teams on these processes; and support other Qualification Processing processes as required.

This role is based in our office in Hellaby, Rotherham.

Key Accountabilities

Process Access Arrangements, Special Considerations, Transferred Candidate and Transfer of Cre...