Spanish Speaking Customer Care Agent for Logistics Services | Live in Greece
Mercier Consultancy MD • valencia, comunidad valenciana • Posted June 11, 2026
About the Role
Overview
Mercier Consultancy is on the lookout for a passionate Spanish Speaking Customer Care Agent to become a vital part of our logistics services team in Greece. This role presents a thrilling chance to thrive in a fast-moving and dynamic industry, where your efforts will play a key role in enhancing the satisfaction and loyalty of our cherished Spanish-speaking clients.
Responsibilities
- Provide excellent customer support in Spanish
- Assist customers with inquiries related to logistics services, shipments, and deliveries
- Coordinate with internal teams and external logistics partners to resolve customer issues promptly
- Maintain accurate records of customer interactions and service requests within the CRM system
- Handle and resolve complaints professionally to ensure customer satisfaction and loyalty
- Stay informed about logistics processes, company policies, and service updates