Spanish Bilingual Customer Experience Specialist

Spanish Bilingual Customer Experience Specialist

WHR Global Consulting

On-site - Quezon City No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

Commission, Performance Bonus, Incentives

Government Mandated Benefits

13th Month Pay

Insurance Health & Wellness

Health Insurance

About the Role

The Spanish CX Specialist is responsible for delivering timely, professional, and high-quality customer support to clients across Spanish-speaking markets. This role requires strong communication skills, attention to detail, and a customer-centric approach in a BPO environment.

Key Responsibilities

• Handle customer inquiries in Spanish via phone, email, or chat
• Provide accurate billing, product information, and troubleshooting support
• Resolve customer concerns efficiently while ensuring a positive customer ...