Spa Receptionist

The Spa Receptionist at Rosewood Hotel Georgia provides guests and staff a unique and outstanding spa experience.

Responsibilities

• Maintain complete knowledge of and comply with all departmental Rosewood policies/service procedures/standards following Forbes/LQA standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Anticipate guests’ needs, respond promptly, and acknowledge all guests.
• Always maintain positive guest relations.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Follow Spa opening/closing procedures.
• Report to work in appropriate uniform, on time, and well groomed according to Rosewood Hotel Georgia’s guidelines.

Guest Service

• Assist members/guests in the following areas:
  • Spa, dining and other reservations and information.
  • Locker key administration.