Spa Front Office with an LMT License

Spa Front Office LMT Job Summary

The Spa Receptionist is responsible for performing duties and tasks that will increase the productivity of our institution. This position will work in a fast-paced environment and must have excellent time management and communication skills.

Roles and Responsibilities

• Welcome and assist clients, guests, and students in person or by phone; respond to or route inquiries professionally.
• Schedule appointments and perform appointment confirmations via calls or texts.
• Conduct facility tours to educate clients about services offered at The Spa at Northwest.
• Respond to and manage client escalations with professionalism and empathy.
• Ensure a warm, welcoming, and efficient front-office experience for all visitors.
• Assist with front office staffing coverage and day-to-day coordination as n...