Solution Consultant (Accounting)
Viecoi.vn • Ho Chi Minh City, Hồ Chí Minh • Posted June 25, 2026
About the Role
Mô tả công việc: Job description
- Be responsible to implement (setup, configure, troubleshoot, support) ATALINK solutions to the customers, focusing on the accounting module.
- Gather customer needs via consultation, business process analysis and observations; participate in technical and functional discovery meetings with customers
- Work with internal stakeholders (product development, business analysis, sales, marketing, customer services...) to clarify solutions, recommend improvements as well as to validate the newly developed features and/or fixed bugs
- Provide information about new software releases and upgrades to customers
- Help customers understand how to use the software effectively by providing end-user trainings and support services
- Communicate with customers to answer questions about software features, configurations, and changes
- Manage risks during implementation and on-going operations