Software Onboarding Lead - Client Success

8am • Remote, Remote • Posted June 27, 2026

About the Role

8am in Colombia is looking for a Customer Onboarding Specialist to provide exceptional customer service and guide new customers in transitioning to MyCase. The role involves leading onboarding experiences and ensuring customer satisfaction beyond the initial setup.

The ideal candidate will have a BA/BS/BE degree and strong skills in customer relationship building and communication. Benefits include flexible time off and compliance with Colombian social security regulations.

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