Software Development Engineer, Amazon Connect Contact Lens (Vancouver)
Amazon • vancouver, bc • Posted July 13, 2026
About the Role
AWS Solutions is building Amazon Connect, a cloud‑based contact center that empowers businesses to deliver engaging, AI‑enhanced customer service at scale. Responsibilities
As a Software Development Engineer on the Connect team, you will: Own end‑to‑end development of new features and services for Amazon Connect. Collaborate with senior technical leaders and cross‑functional teams to design scalable, resilient systems. Work across the stack—modern web, SOA, NoSQL, AI/ML, and Big Data—to deliver customer‑facing functionality. Implement coding standards, conduct code reviews, manage source control, build processes, testing, and operations tasks. Contribute to architecture discussions, focusing on reliability, performance, and maintainability. Basic Qualifications
3+ years of professional software development experience (non‑internship). 2+ years of design or architecture experience for new and existing systems. Experience programming in at least one software language. P...
As a Software Development Engineer on the Connect team, you will: Own end‑to‑end development of new features and services for Amazon Connect. Collaborate with senior technical leaders and cross‑functional teams to design scalable, resilient systems. Work across the stack—modern web, SOA, NoSQL, AI/ML, and Big Data—to deliver customer‑facing functionality. Implement coding standards, conduct code reviews, manage source control, build processes, testing, and operations tasks. Contribute to architecture discussions, focusing on reliability, performance, and maintainability. Basic Qualifications
3+ years of professional software development experience (non‑internship). 2+ years of design or architecture experience for new and existing systems. Experience programming in at least one software language. P...