Software Consulting Engineer - Japan CX
Cisco • Tokyo, Japan • Posted June 13, 2026
About the Role
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.
The Customer Engagement & Experience role proactively collaborates across functions-including Customer Success, Sales, Support, and product and engineering teams-to ensure a unified customer experience throughout the lifecycle, effectively managing time, communications, and expectations. Serving as a technical liaison between customer environments and Cisco product teams, the role provides feedback to influence product evolution and ensure compatibility with real-world use cases. In Solution Delivery & Technical Execution, this position is responsible for designing, deploying, optimizing, migrating, and troubleshooting software-based solutions that extend or enhance Cisco products for seamless integration with customer environments and third-pa...
The Customer Engagement & Experience role proactively collaborates across functions-including Customer Success, Sales, Support, and product and engineering teams-to ensure a unified customer experience throughout the lifecycle, effectively managing time, communications, and expectations. Serving as a technical liaison between customer environments and Cisco product teams, the role provides feedback to influence product evolution and ensure compatibility with real-world use cases. In Solution Delivery & Technical Execution, this position is responsible for designing, deploying, optimizing, migrating, and troubleshooting software-based solutions that extend or enhance Cisco products for seamless integration with customer environments and third-pa...