Social Media Community Manager

Role Overview

The Community Manager is responsible for representing the client's brand voice across social media platforms and fostering positive, meaningful engagement with audiences on Facebook, X, YouTube, Instagram, and LinkedIn. This role focuses on daily interaction with fans and followers, responding to inquiries, moderating discussions, escalating issues when required, and helping to build vibrant, informed, and loyal online communities.

This role is ideal for someone who loves connecting with people online, understands the nuances of social media and customer service, has excellent attention to detail and can represent a brand with professionalism, warmth, and credibility every day.

Key Responsibilities

• Monitor brand channels daily across Facebook, X, YouTube, Instagram, and LinkedIn
• Respond to comments, direct messages, reviews, and mentions in a timely, professional, and on-brand manner
• Engage proactively wi...