Social Media Blended Process Gurgaon: Upto

KVC Consultants Ltd • Gurugram, Haryana • Posted June 05, 2026

About the Role

Job Description

:
  • Monitor, connect, converse, engage, and resolve customer queries/complaints received on social channels.
  • To understand and adhere to social media etiquette and response times.
  • To monitor and report on feedback and online reviews.
  • Manage and coordinate escalated issues with appropriate stakeholders

    • Eligibility:


  • 2+ years customer service experience, with at least 2 years handling Social Media customer service/ORM

    • Educational Qualification:

    Any Graduate

    Excellent verbal and written communication skills

    Should have experience with social media.


    Compensation : upto 7LPA


    Shift: 24*7


    Work Days: 5 days working with 2 days rotational offs


    Job location: Gurgaon


    To get your telephonic interview...