Social Listening Assistant or Associate

San Miguel Foods • pasig, national capital region • Posted June 19, 2026

About the Role

  1. Daily Conversation Monitoring – Track and review conversations across brands, competitors, categories, and industry topics.
  2. Reputation & Risk Escalation – Identify potential risks (e.g., product issues, misinformation, negative virality) and escalate promptly to relevant teams following protocol.
  3. Trend & Viral Detection – Monitor emerging trends, viral content, and cultural moments within relevant categories to surface insights that may impact brand perception or create engagement opportunities.
  4. Competitive Intelligence Monitoring - Track and synthesize competitor activities, including product launches, marketing campaigns, influencer partnerships, and public sentiment, to inform brand response and strategy.
  5. Content Opportunity Identification – Identify high-potential user-generated content (UGC) and organic brand mentions that can be amplified to suppor...